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If you could increase the efficiency and consistency of reminder calls for a fraction of the cost, why wouldn’t you do it? Employees cost you more than just their wage. Depending on your office, you may also be paying for benefits and paid time off. Paid time off that your staff certainly deserves, but when any member of the office staff misses a day of work  not only are the current day’s tasks compromised, but tomorrow’s as well. Billing, insurance claims, ...

In an on-the-go world, people rely on reminders for important appointments and the more effectively you can make contact, the more likely your appointment book is to stay clear of unexpected cancels and/or no-shows.

We live in a time with endless possibilities for connecting with others. When it’s your business, making sure you reach your patients in a way that is both efficient for you and comfortable for them can be the difference between growing your business and becoming stagnant.  With smart ...

As a single mom with a full-time job, keeping up with homework and dinner is challenge enough – add doctor and dentist appointments into the mix and it’s enough to make me beg for “Calgon to take me away.” No matter how many calendars I keep – on my phone, in my computer, notes on the mirror – I still forget important appointments. If I don’t receive a reminder, it’s a crap shoot as to whether I’ll remember the right ...