MessageWerx

Getting More for Less

rgloshen — Sun, 11 Sep 2011 22:43:40 +0000

If you could increase the efficiency and consistency of reminder calls for a fraction of the cost, why wouldn’t you do it? Employees cost you more than just their wage. Depending on your office, you may also be paying for benefits and paid time off. Paid time off that your staff certainly deserves, but when any member of the office staff misses a day of work not only are the current day’s tasks compromised, but tomorrow’s as well. Billing, insurance claims, filing and reminder calls may all fall by the wayside.

With MessageWerx solutions, you would never have to worry about a sick day or vacation jeopardizing the show rate of your patients – and the time that staff is currently spending on calls can now be utilized for other office functions. A personalized voice or text message can be delivered to every patient on your books every day of the month for less than you would pay one employee to make calls for a week.

Patients rely on reminder calls to keep from missing appointments. The assurance that MessageWerx is taking care of your patients whether someone calls in sick or not allows you and your office staff to focus on other priorities – without anything falling through the cracks.

The Perfect Match

ddecort — Sat, 21 May 2011 02:18:26 +0000

In an on-the-go world, people rely on reminders for important appointments and the more effectively you can make contact, the more likely your appointment book is to stay clear of unexpected cancels and/or no-shows.

We live in a time with endless possibilities for connecting with others. When it’s your business, making sure you reach your patients in a way that is both efficient for you and comfortable for them can be the difference between growing your business and becoming stagnant. With smart phones, laptops, blackberries, tablets, and more – finding the best way to contact patients can become a challenge. Fortunately, MessagWerx understands the current climate of communication and has solutions to simplify the process.

Whether your practice primarily serves patients who still have home phones and answering machines, people addicted to their cell phones – or a combination – MessageWerx can automate and customize your appointment reminders with voice message or texting options. The flexibility to choose the method of contact that each patient prefers will increase their connection to your practice and keep you busy without adding an extra burden to your office operations.

Tales From a Technology – Age Patient

ddecort — Sat, 21 May 2011 02:18:19 +0000

As a single mom with a full-time job, keeping up with homework and dinner is challenge enough – add doctor and dentist appointments into the mix and it’s enough to make me beg for “Calgon to take me away.” No matter how many calendars I keep – on my phone, in my computer, notes on the mirror – I still forget important appointments. If I don’t receive a reminder, it’s a crap shoot as to whether I’ll remember the right appointment on the right day.

For me, phone calls are better than nothing, but text messages are my preferred method of contact when possible. A text message can be read even during a meeting or at a soccer game without interrupting whatever I’m currently doing. I can also easily go into my calendar and instantly set a reminder or alert on my phone to make sure that even if tomorrow’s craziness erases the meeting from my mind, I have a back-up plan in place.

When I’ve requested text message reminders my doctor’s office has told me that they just don’t do that – and don’t even know how they would set up something like that. Not only do I feel embarrassed when I miss an appointment, but I also get charged a missed appointment fee that usually wasn’t in my budget for that month. I wish there was a simple solution that met both my needs and the needs of my doctor.